SoftphoneContactSearchController

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*/

global class SoftphoneContactSearchController {
    webService static String getContacts(String name) {
        List<Contact> contactList = new List<Contact>();
        for (Contact contact: [SELECT Id, Phone, Name, Title, Account.Name FROM Contact WHERE (id = :name OR Name LIKE :('%' + name + '%') OR firstname LIKE :('%' + name + '%') OR lastname LIKE :('%' + name + '%') OR phone LIKE :('%' + name + '%')) LIMIT 10]){
            contactList.add(contact);
        }
        System.debug('SELECT Id, Phone, Name, Title, Account.Name FROM Contact WHERE (id = :'+name +'OR Name LIKE :(%' + name + '%) OR firstname LIKE :(%' + name + '%) OR lastname LIKE :(%' + name + '%) OR phone LIKE :(%' + name + '%)) LIMIT 10');
        return JSON.serialize(contactList);
    }
    
    // Create Engagement Interaction using connect API
     webService static String createEngagementInteraction(String recordId) {
        system.debug('In create Engagement Interaction');
        ConnectApi.EngagementInteractionCreateInput interactionInput = new ConnectApi.EngagementInteractionCreateInput();
        interactionInput.communicationChannel = 'Voice Call';
        interactionInput.attendeeVerified = false;
        interactionInput.startDateTime = datetime.now().formatGMT('yyyy-MM-dd\'T\'HH:mm:ss.SSS\'Z\'');
        interactionInput.status = 'New';
        
        if(recordId !='UNKNOWN'  ){
            interactionInput.initiatingAttendeeId = recordId;
            interactionInput.attendeeAuthenticated = true;
        }
        ConnectApi.EngagementsCreateInput containerInput = new ConnectApi.EngagementsCreateInput();
        containerInput.engagementInteraction = interactionInput;
        ConnectApi.EngagementsCreateOutput output = ConnectApi.EngagementContainerConnect.createEngagementInteraction(containerInput);
        return output.engagementInteraction.id;
    }
    
    webService static String updateEngagementInteraction(Id recordId) {
        
        EngagementInteraction  ei = [SELECT Id FROM EngagementInteraction  WHERE Id=:recordId];
        
        ei.EndDateTime =DateTime.now();
        ei.Status = 'Completed';
        update ei;
        
        List<EngagementAttendee> eaList = [SELECT Id, EndDateTime FROM EngagementAttendee WHERE EngagementId=:recordId];
        
        for(EngagementAttendee ea : eaList) {
            ea.EndDateTime = DateTime.now();
        }
        
        if(eaList.size() > 0 )
            update eaList;

        return recordId;
    }

}